Your business depends on your IT systems, so we understand how scary it can be in choosing the right IT service provider that will listen to your company’s goals and needs.
Take Ctrl will not only work with you as a provider, but as a valuable partner to understand your company’s goals and needs so we can provide you with best possible service to ensure that we’re increasing your business productivity and growth, while also putting your mind at ease in assuring you that your network is being protected against security threats.
What makes Take Ctrl an IT service provider you can trust?
NO LONG-TERM CONTRACT
We are so confident in providing you with a partnership that you can trust, that we don’t require long-term contracts that make you feel like you’re tied down and trapped.
Integrity
We believe in putting people before technology because trusting another company to manage your company’s information and technology can make you feel uneasy, and we completely understand. We’re here to work with you every step of the way to listen to your needs to better serve you. You can even ask our clients personally! Seriously, our clients will be more than happy to speak with you before working with us to answer any questions you have.
Professional & Friendly
We pride ourselves in working with you as a partner in addition to being your IT provider. We listen to your current needs, and future goals to ensure we are informing you of the most appropriate solutions to better assist you in growing your business, because we understand every business is different.
Reputable
Take Ctrl has supported dozens of growing companies since 2011and is proud to say that we have a 100% retention rate!
Made by Yours Truly
Too often we see technical engineers try and fix an issue by throwing solutions against the wall to see which ones stick. This can result in more issues and wasted time. It’s a lot like going to a mechanic because your check engine light is on and they replace your engine without diagnosing the issue, and asking you what you're experiencing. Leaving you with additional issues, a dent in your pocket, and time wasted. Unfortunately this is all too common a practice in the IT industry. We decided to address this by developing our own internal method used to troubleshoot technical issues called the “Differential Diagnostic”. It is used by all of our techsperts and its primary purpose is to get a clear understanding of the problem before attempting a fix. This allows for more specific/effective solutions and minimizes the chance of side effects.
We’ve Got Your Back-Up
Fire, flood, theft, or failure won’t stop your business from operating! We regularly back up your critical data. In the event of a disaster we ensure we can get your business back to an operational state quickly and with access to the backbone of your organization, your data.
Proactive
Our service philosophy is proactive, not reactive. We use behavioral based security software to protect and manage your network 24/7 to identify issues and address them BEFORE they become problems, rather than putting out fires.
Trained, Experienced, Qualified
Candidates undergo an extensive hiring process that all of our team members must pass in order to ensure that we can provide our clients with the best service. We also provide our techsperts with continual education opportunities on a regular basis to allow them to stay current with the latest technology.
All Inclusive
We handle all aspects of your IT infrastructure including hardware and software management, vendor relationships for your internet connectivity, website management, and maintenance renewals, and any other related technology needs. We focus on your IT so you can focus on your business.
We Speak Human
You deserve to have your questions answered in plain English. Our techsperts will clearly explain what is happening so you understand.
